Frequently Asked Questions

Find answers about Smail temporary email service

What is a temporary email?
A temporary email is a short-term email address, typically used for website registration, service verification, or protecting your main email from spam. They automatically expire after a certain period.
Is Smail temporary email free?
Yes, Smail is completely free. We don't charge any fees and have no hidden costs. You can use our service without any restrictions.
How long will my temporary email be retained?
Currently, our temporary emails are retained for 24 hours. During this period, you can receive emails normally. After expiration, the email address will be recycled and emails will be deleted.
Can I send emails?
Currently, Smail only supports receiving emails, not sending. This is to prevent spam distribution and protect our service quality.
Is my email content secure?
We take user privacy very seriously. All emails are encrypted during transmission, and emails on the server are regularly cleaned. However, please note that temporary emails are mainly for temporary use and are not recommended for important information.
Why can't I receive verification emails from some websites?
Some websites may block temporary email domains. If this happens, you can try refreshing to generate a new email address, or contact the website's customer service.
Can I customize my email address?
Currently, custom email addresses are not supported. We randomly generate memorable email addresses to ensure each user gets a unique address.
Are there email quantity limits?
There are no strict quantity limits, but to ensure service quality, we may restrict abnormal usage behavior. Normal use is completely fine.
Do you support attachments?
Yes, we support receiving emails with attachments. However, for security reasons, we scan attachments for safety, and malicious files will be blocked.
How to contact customer service?
If you encounter problems or have any suggestions, you can send a message through our contact page, and we will reply as soon as possible.

Have other questions?

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Quick Start Guide

1

Visit Homepage

Open Smail homepage, the system will automatically generate a temporary email for you

2

Copy Email Address

Click the copy button to use the temporary email address for registration or verification

3

Receive Emails

Refresh the page to view received emails, click to view details